Your files are securely stored and transmitted using TLS 1.2 encryption, the
highest level of security available. We also never store credit card information
- we simply pass it securely to our bank for safe-keeping.
We will never share your files or personal information with anyone outside of Rev.
Files are visible only to the professionals who have signed strict confidentiality
agreements. If you'd ever like us to delete your files, just let us know.
How do you transcribe so quickly?
We know that speed is important to you.
Rev is one of the largest online transcription service providers. We have thousands
of transcriptionists standing by to work on your order.
Where are your transcriptionists located?
The majority of our transcriptionists are based in the United States and are native
For better turnaround times, we do have transcriptionists outside of the United
States to work during
non-traditional business hours.
Why don't you charge more for difficult audio or multiple speakers?
We strive to make our customers' lives easier. It is sometimes difficult for you to
judge the quality of a recording.
Don't worry about it. We'll take care of it all for the same price.
How do you ensure quality?
Rev guarantees a minimum of 99% accuracy.
We start with only hiring the best and employ a system of review and quality checks to
ensure quality and accuracy.